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Frequently Asked Questions
How do I know the packs are fair?
RipMint packs are pre-stuffed and locked before sale, with transparent manifest/odds data shown up front. Learn more on our Trust & Safety page.
What happens if a seller doesn't ship my cards?
Sellers must generate tracked shipment labels after RipMint's 48-hour buffer. If they don't, contact support and we'll intervene. Repeated failures result in seller suspension and eligible buyer refunds.
Can I return cards I don't want?
No. Sales are final unless cards are not as described or arrive below NM+ condition.
How do I withdraw money from my wallet?
Go to your wallet page and click 'Withdraw'. Enter the amount and confirm. Funds are transferred to your bank account within 1-2 business days. There's a $0.25 flat fee per withdrawal.
Are the cards authentic?
All sellers are verified and must agree to only sell authentic cards. Counterfeits result in immediate permanent bans. If you receive a suspected counterfeit, contact support immediately.
How long does shipping take?
Delivery time depends on the 48-hour consolidation buffer plus carrier transit time after label generation. You'll receive tracking once the seller creates the shipment.
Still need help?
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