Seller Guidelines

Best practices for success on RipMint

These guidelines help you succeed as a RipMint seller while maintaining a safe, trustworthy marketplace for everyone. Following these practices will help you build a strong reputation and grow your sales.

Inventory Quality Standards

Near Mint or Better Only: RipMint only accepts cards in Near Mint (NM) or better condition. Do not upload cards with visible wear, whitening, or damage.

Clear Photography: Upload high-quality images that show the actual card. Good photos build buyer confidence and reduce disputes.

Authentic Items Only: Never upload counterfeit, replica, or proxy cards. We have zero tolerance for fakes and will permanently ban sellers who do.

Quantity Accuracy: Only upload quantities you actually have in hand. Never oversell or pre-sell items you don't physically possess.

Pack Creation Best Practices

Fair Value Distribution: Packs should offer reasonable expected value. Don't create packs where the odds make it nearly impossible for buyers to break even.

Accurate Descriptions: Describe exactly what buyers can expect. Don't use misleading language like "guaranteed hit" unless every pack actually contains one.

Complete Manifests: Include every possible pull in your manifest. Hiding items or misrepresenting odds is grounds for immediate removal.

Reasonable Pricing: Price your packs fairly based on the value of contents. Extreme overpricing hurts your reputation and sales.

Shipping Requirements

Honor the Platform Buffer: RipMint uses a platform-wide 48-hour buffer before shipments are ready to ship. Generate labels promptly after that window to keep fulfillment reliable.

Use Platform Label Defaults: RipMint defaults to the cheapest available tracked shipping service. Shipments over $500 in merchandise subtotal default to box packaging (you can still override service/parcel details at label generation when needed).

Proper Packaging: Use appropriate protection for cards. Toploaders, team bags, and rigid mailers prevent damage and disputes.

Tracking Required: All shipments must include tracking. This protects both you and the buyer in case of delivery issues.

Consolidate Efficiently: Use the buffer period to combine orders to the same buyer. This reduces shipping costs and improves buyer experience.

Communication Standards

Respond Promptly: Reply to buyer inquiries within 24 hours. Quick responses lead to more sales and better reviews.

Be Professional: Keep all communication respectful and business-like. Personal attacks or harassment result in immediate suspension.

Resolve Issues Fairly: Work with buyers to resolve problems. A fair resolution often turns a complaint into a loyal customer.

Prohibited Activities

  • Uploading counterfeit, replica, or proxy cards
  • Manipulating pack manifests or outcomes
  • Uploading cards below Near Mint condition
  • Creating shill accounts to fake purchases or reviews
  • Circumventing the platform for off-site transactions
  • Failing to ship items that have been purchased
  • Harassing buyers or other sellers

Policy Enforcement

Violations of these guidelines may result in warnings, temporary suspension, or permanent removal from the platform depending on severity.

First Offense: Warning and guidance on how to improve.

Second Offense: Temporary suspension (7-30 days) depending on severity.

Third Offense: Permanent removal from the platform.

Severe Violations: Immediate permanent ban for fraud, counterfeits, or other serious offenses.

Have questions about these guidelines?