Trust & Safety
How we protect our community
Trust is the foundation of RipMint. We've built multiple layers of protection to ensure every transaction is fair, every seller is legitimate, and every buyer is protected.
Provably Fair Packs
Pack contents are pre-assigned and locked before sale with transparent manifest odds.
Verified Sellers
All sellers are verified with government ID and tax information before they can list packs.
Secure Payments
All payments are processed through Stripe with industry-leading fraud protection.
Full Transparency
Every pack shows its complete manifest and odds. No hidden cards, no secret pools.
Provably Fair Pack Integrity
RipMint's fairness model ensures neither sellers nor the platform can alter pack contents after publication. Here's how it works:
- Pre-Stuffed Allocation: Card allocations are locked into pack instances when a pack listing is published.
- Manifest Transparency: Buyers can inspect manifest and rarity odds before purchase.
- Integrity Verification: Content hashes and locked manifest data provide auditability for fairness checks.
Technical Details
- Pack Model: Pre-stuffed pack allocations (immutable after publish)
- Transparency: Manifest and odds exposed to buyers before purchase
- Audit: Content-hash and pack history data retained for verification
Seller Verification
Before anyone can sell on RipMint, they must:
- Complete Stripe Connect onboarding (including any required identity or tax details)
- Agree to our seller guidelines and terms of service
- Pass our review process
We continuously monitor seller activity and take action on any violations. Sellers with repeated issues are suspended and removed from the platform.
Buyer Protection
As a buyer on RipMint, you're protected by:
- Shipping Guarantees: Sellers must generate tracked shipments after RipMint's 48-hour shipping buffer
- Authenticity Promise: All cards must be genuine. Counterfeits result in permanent bans and full refunds
- Dispute Resolution: Our support team mediates any issues between buyers and sellers
- Secure Payments: Stripe handles all payments with fraud protection and chargeback rights
Counterfeit Policy
Zero Tolerance for Counterfeits
RipMint has a strict zero-tolerance policy for counterfeit cards. Sellers who list fake, replica, or proxy cards as authentic will be:
- Immediately and permanently banned
- Reported to relevant authorities
- Required to refund all affected buyers
If you receive a card you believe is counterfeit, contact support immediately with photos. We take these reports seriously and investigate thoroughly.
Report an Issue
See something suspicious? Help us keep RipMint safe by reporting:
- Suspected counterfeit cards
- Sellers who aren't shipping orders
- Misleading pack descriptions
- Harassment or inappropriate behavior
- Any other policy violations
Questions about trust and safety? We're here to help.